Everyone Has AI – But Few Gain True Insight
TellMeNow helps decision-makers act on facts, not gut feeling.
Introduction
“We already have something like that.”
It’s a response we hear often – and we get it.
Today, most companies use tools that record calls, transcribe conversations or analyse sentiment.
But does that really give you the full picture of what’s driving customer experience and service demand?
That’s the difference TellMeNow makes.
Designed for Leaders Who Need the Full Picture
Most analytics tools focus on evaluating isolated customer interactions or agent performance.
TellMeNow is built for those who need real strategic clarity:
- What’s causing customer contact?
- What trends are emerging?
- How do these affect AHT, FCR, NPS and overall operations?
- What does your customer service say about your business as a whole?
What Makes TellMeNow Different
🔍 100% Coverage – All Channels, All Interactions
Voice, email, chat, social media – everything is analysed.
No sampling. A complete, real-time view.
📊 From Insight to Action – With Predicted Outcomes
Not just “what was said” – but why.
Each insight comes with a suggested action and measurable impact:
“Implement revised messaging → NPS +0.7 | AHT –14 seconds”
📈 Predictive Analytics to Stay Ahead
TellMeNow flags signals before they become issues.
Act early, adjust course, and protect your KPIs.
🧩 Built for Strategy – Not Just Support
Forget gamification dashboards.
This is about actionable insight for leadership, operations and the boardroom.
Real-World Example: Standard Tools vs TellMeNow
| Scenario | Typical Tool | TellMeNow |
|---|---|---|
| Increase in complaints | Identifies the topic | Explains root cause + recommends fix |
| Low first contact resolution (FCR) | Shows drop in rate | Predicts uplift: “Raise FCR from 81% to 93% if X is implemented” |
| Falling loyalty | Flags NPS decline | Unpacks behaviour driving it + suggests action |
Ask These Questions Before You Say “We Already Have This”
- Does your platform analyse all interactions – or just a sample?
- Does it tell you exactly what to do and what the outcome will be – or only present data?
- Can non-technical leaders easily understand and act on its insights?
- Can it predict future customer behaviour?
If the answer to any of these is “no” – TellMeNow likely brings substantial added value.
Customer Voice as an Organisational Mirror
Customer service isn’t just a function – it’s the unfiltered voice of your market.
TellMeNow turns that into strategic input for:
- Logistics: Are your processes causing repeat contact?
- Onboarding: Where are your information gaps?
- Billing: Where do misunderstandings emerge?
Born in Sweden. Built for Your Business.
- Precision-tuned language analysis
- GDPR-compliant by design – data stays where you want it
- No AI expertise needed – just curiosity
Summary: What You Get with TellMeNow
- Full visibility into every customer interaction
- Early detection of emerging trends
- Clear explanations of why patterns appear
- Actionable recommendations with expected impact
- A platform built for executive decision-making – not just agent metrics
Curious what your customers are really saying?
👉 Book a demo and see the difference for yourself.
